At Mild 2 Wild, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data in a secure and confidential manner. By using our website, you agree to the terms outlined below.
We Respect Your Privacy
Under no circumstances will we sell, rent or give your private information including name, address, email to third parties.
We collect name and address information solely for the purpose of the delivery of goods.
Account holders can opt out/in to our email newsletters. These contain special offers which we think they may be interested in. On each of these communications, we provide a means by which the recipient may choose to never receive these emails again.
Account holders can opt out of our mailing list at any time on the account page of this website. If you would like to view, modify or delete the information that we hold on you as a user of this website or customer, contact us and we will be happy to co-operate. Account holders can edit personal information on the account page of this website.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
- Browsing Information: We may collect information about your browsing behaviour on our website, including your IP address, browser type, and device information, to help us improve the user experience and functionality.
- Payment Information: All payments are processed securely. We do not store credit card details, as our payment gateway provider ensures all transactions are encrypted.
2. How We Use Your Information
We use the information you provide to:
- Process and fulfil your orders
- Respond to your inquiries and provide customer support
- Send you updates about your orders
- Improve our products and services
- Send promotional offers and marketing (only with your consent)
3. Discreet Shipping and Packaging
Your privacy is of utmost importance to us. All orders are shipped in plain, unbranded packaging with no mention of the contents or our store name. Billing statements will also appear discreet, ensuring confidentiality at every step of your shopping journey.
4. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: We may share your information with trusted third parties who assist us in operating our website, processing payments, and fulfilling orders. These parties are obligated to keep your information secure and confidential.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
5. Data Security
We take the security of your personal information seriously. Our website uses secure encryption technology (SSL) to protect your data during transmission. We also implement strict security measures to prevent unauthorised access to your information.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve site functionality, track your preferences, and provide relevant content. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your information, subject to legal or contractual obligations
To exercise any of these rights, please contact us at Hello@mild2wild.nz.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, so please review it regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: admin@mild2wild.nz
Address: PO Box 15-709, New Lynn, Auckland 0640
